Privacy Policy
Last updated: June 2026
1. Who We Are
SARAFI (“we”, “us”, or “our”) operates the website safarisouthernafrica.com. We are a Southern Africa travel and safari planning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and traveller details you provide when creating an account, requesting a quote, or making a booking.
- Trip Data: Destinations, activities, dates, and preferences you add to your trip planner.
- Payment Information: We do not store credit card details. Payments are processed by third-party payment providers.
- Technical Data: IP address, browser type, device information, and pages visited (via cookies and analytics).
3. How We Use Your Information
We use your information to:
- Process and manage your trip bookings and quotes
- Communicate with you about your trips, offers, and updates
- Improve our website, services, and user experience
- Comply with legal obligations
4. Cookies & Local Storage
We use browser localStorage to save your trip data and preferences for a seamless experience. We also use cookies for authentication and analytics. You can clear your browser data at any time, though this will remove your saved trips.
5. Data Sharing
We do not sell your personal data. We may share information with:
- Tour operators, guides, and accommodation providers necessary to fulfil your booking
- Payment processors to handle transactions
- Legal authorities if required by law
6. Data Security
We implement reasonable security measures to protect your data. However, no internet transmission is 100% secure. We store sensitive data encrypted where possible and use secure connections (HTTPS).
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Request a copy of your data
To exercise these rights, contact us at info@safarisouthernafrica.com.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at info@safarisouthernafrica.com.